![]() * Will work on tasks to prepare for the following year in the summer. * Allocation of all credit card charges to the proper accounts, review check requisitions, expense reports, reimbursements, and advancements for correct processing. * Take minutes at faculty meetings and/or other meetings upon request * Basic duties such as answering phones, scanning, copying, filing, and daily mail distribution. The position requires a high level of confidentiality and sensitivity. Central to high levels of communication and collaboration, it is important for the assistant to have a positive demeanor, respond to ever changing circumstances with ease and will aim to help the community in various capacities. ![]() The coordinator must communicate effectively and with diplomacy and juggle a multitude of tasks while encountering frequent interruptions. The Head's Office Coordinator supports primarily the Head of Lower Schools in a highly visible role dealing with students, faculty, administration, parents, and trustees. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums. Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. Minorities/Females/Individuals With Disabilities/Protected Veterans. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.īNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals with Disabilities/Protected Veterans. ![]() ![]() Contributes to the achievement of teams objectives.īachelors degree in finance or the equivalent combination of education and experience is required.7-10 years of total relevant work experience preferred.īNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Provides guidance to less experienced Middle Office staff as needed. Grades and reports metrics for Middle Office team and provides transport for team, when necessary. Regularly interacts with clients in answering questions and resolving multifaceted inquiries for the most complex transactions. Exercises own judgement and collaborates with multiple internal and external stakeholders to resolve reconciliations of accounts for the most complex or atypical transactions and reviews/approves work of junior team members. Provides/reviews MIS/KRI/KPIs as required. Retains knowledge of offshored functions to enable business recovery. Acts as SME to support Product in defining service offering. Provides training to outsourced teams around new products. Owns service delivery to clients in line with SLDs, attending service reviews as required. Responsible for service improvement, technology engagement and new business engagement. Responsible for the daily oversight of outsourced functions to ensure service delivery is in line with SLD. Serves as subject matter expert and conducts research to gather information on the most complex, multi-faceted transactions and provides answers to complex inquiries that have been escalated. Looks at service improvement opportunity. Provides recovery support for offshore functions. Middle Office - Responsible for overseeing quality of outsourced functions in accordance with SLD. * Take advantage of training and coaching to grow with Citizens in other exciting roles $35k-42k yearly est. That's why we're not looking for just any Virtual Assistant. With a re-imagined banking experience, the Citizens Virtual Assistant will help to educate customers on digital and self-service opportunities, while identifying needs and making appropriate referrals. * Be the face of Citizens, be professional, friendly and helpful with every interaction Our mission is to help customers reach their potential no matter where they are on their journey and in this role, you will represent Citizens with a friendly, memorable, and productive customer experience. * Bring positive energy and confidence to Citizens and its customers every day We're looking for Citizens Virtual Assistants to sit in our Johnston, RI Campus. * Educate customers on the convenient banking options that Citizens offers online banking, mobile banking, ATM/ITMs, etc. As a Citizens Virtual Assistant, you will be the first line of contact with our valued Citizens customer through a new delivery channel called Interactive Teller Machine. Be a part of one of the most exciting new delivery channels at Citizens.
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